Shipping Policy

Please read our shipping policy carefully to understand our processing times, delivery methods, and tracking procedures for your medication orders.

1. Order Processing Time All orders are subject to a standard processing time. Once your valid prescription is verified by our pharmacy team, orders are typically processed and dispatched within 1-2 business days. Processing times may be slightly longer during peak seasons or holidays.

2. Shipping Methods & Rates We offer several shipping options to meet your needs. Shipping rates are calculated based on the weight of your order and the delivery destination. The exact shipping cost will be displayed at checkout before you finalize your purchase. We utilize trusted national and international couriers for all deliveries.

3. Tracking Your Order Once your order has been dispatched from our facility, you will receive a confirmation email containing a tracking number. You can use this tracking number on our website or the courier’s tracking portal to monitor the real-time status and estimated delivery date of your package.

4. Discreet Packaging Your privacy is our priority. All medications are securely packed in plain, discreet, unbranded packaging. There will be no indication of the contents on the outside of the package, ensuring your medical privacy is maintained during transit.

5. Signature Requirement Because we dispense prescription medications, an adult signature is strictly required upon delivery. If no one is available to sign for the package, the courier will typically leave a notice with instructions on how to reschedule delivery or pick up the package from a local depot.

6. Undeliverable Packages If a package is returned to us as undeliverable due to an incorrect address provided by the customer, or failure to collect the package after multiple attempts, the customer will be responsible for any return shipping fees or reshipment costs. Please double-check your shipping details at checkout.